Refund policy

Updated: September 22, 2026

Wardzen does not offer refunds. Purchases are usually reimbursed to the buyer by their ward or stake, and a refund on top of that reimbursement would return money that is not theirs. Every charge is final.

What this means

• Monthly plans — Cancel at any time. Your plan stays active until the end of the paid month, and nothing further is charged.
• Annual plans — One payment covers twelve months. It never renews automatically — renewing next year is a new purchase you choose to make.

Exceptions

A duplicate charge, or an error on our side, is corrected in full. Where the law requires a refund, we follow it.

Payments and receipts

Paddle is our merchant of record. Its name appears on your card statement, it issues the receipt you submit for reimbursement, and it handles card disputes. Prices are shown before tax; any VAT, GST or sales tax due where you are is added at checkout and itemized on the receipt.

Questions about a charge? Email support@wardzen.com.